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FAQ

FAQ

Location 

We are located in a shared kitchen facility called COLONY in West L.A. Please enter the building and go to the front desk where you can ask for your pick-up. The address is 11419 Santa Monica Boulevard, Los Angeles, CA 90025. If you have difficulty finding the location please call us at 323-944-1636 or COLONY at 310-488-4741

Ordering 

Orders must be placed through our website. We also work with COLONY and they have their own ordering service which we use depending on ordering traffic. Colony has tablets at their lobby where customers can place orders directly to us. 

Large orders 

Large deliveries of over 10 loaves must be placed seven days in advance through our website. Please go to CATERING. There is a 3% service charge for the order. Our loaves are baked fresh every morning. Please confirm your order by calling us. 

Minimum Order

There is no minimum order for delivery or pickup. All orders have a $0.99 surcharge that goes to our ordering company. There is a surcharge of 5% when you order through COLONY. 

Delivery Charge

A flat fee of $6.99 is added to all local orders that are delivered. 

Payment

We accept all major credit cards. No cash transactions. 

Cancellations

A 12-hour cancellation notice is requested. All changes must be directed by phone or email. All sales are final and refunds will not be made. 

Allergies

The loaves contain dairy and flour.

Slicing

We do not slice the bread for you.